Client (“you”) agrees to pay AssistNinja (“we”) a flat fee as noted on the invoice generated by placing an order through our system.

AssistNinja will within 2 weeks provide you with 3 potential candidates that have passed our internal qualification and skill check. Once provided, you will have the opportunity to interview and select your assistant who will then work directly for you as a general contractor.

AssistNinja is not involved in the hiring or managing of your assistants, we will simply connect you with the most qualified candidates and you are free to forge whatever relationship with your new assistant according to your needs and the applicable laws of your jurisdiction.

We provide a 100% Satisfaction Guarantee, which means that if you are not satisfied with the candidates provided to you in the first batch, you just have to notify us via email within 10 days of receiving the first batch of candidates and we will send you a second batch of candidate within 2 weeks from the day after we receive your email.

By using the service, you agree to be bound by these terms and conditions, your agreement with us regarding the terms of service becomes effective immediately upon starting your use of this site and our services.

Expenses

Each Party will bear its own costs and expenses incurred in connection with the performance of its obligations under this Agreement. No Party shall have any right to any reimbursement, payment or compensation of any kind from the other for such obligations and efforts except expressly stated.

Responsibilities

You understand that AssistNinja is not responsible for the conduct of the virtual assistant and the virtual assistant is not an employee of AssistNinja. You will enter into a relationship with the assistant in a collaborative, professional relationship of equals where mutual professional respect, courtesy and consideration are expected. Due to the virtual nature of the relationship. Any issues related to poor performance, miscommunication or conduct of the assistant is the sole responsibility of the Client and the assistant in question. Client has the right to terminate assistant in accordance with the laws of the state they are conducting their business and can always reach back out to AssistNinja to find a suitable replacement for the same fee.

Accuracy

Client agrees that the accuracy of information supplied to AssistNinja is the sole responsibility of Client, and that AssistNinja is not responsible and shall not be held liable for the results of services performed on the basis of inaccurate, incomplete or untruthful information furnished by Client.

Payment Options

All of our services are prepaid. Credit and debit cards are accepted as well as PayPal. Other payment agreements can be discussed with the service provider.

Confidentiality

A Confidentiality Clause forms part of our Service Agreement, which must be fully executed before any work commences. AssistNinja will not at any time, either directly or indirectly, use for its personal benefit or disclose, or communicate in any manner any information that is pertaining to its clients. All your information will be kept strictly confidential. This provision shall remain effective even after the termination of all agreements and projects. Upon termination of agreements, AssistNinja will return all documentation, records or other items that were used or created by AssistNinja when generating a list of qualified candidates. Each party shall keep  confidential and not without the disclosing party’s prior written consent disclose to any third party any  information of a confidential nature received from the disclosing party which relates to the business of that  party whether or not such information is marked as confidential (“Confidential Information”).  “Confidential Information” means all information whether in written, oral or electronic format and whether disclosed directly or indirectly, designated as such by you, which relates to the business, affairs, customers, products, developments, operations, processes, pricing, networks, trade secrets, design rights, know-how and personnel of your company or an associate company, if applicable.

Your Privacy

Any information you give to AssistNinja will be held with the utmost care, and will not be used in ways that you have not consented to AssistNinja will ask you when it needs information that personally identifies you or allows us to contact you. Generally, this information is requested when you are asking for information or hiring our services.

Indemnification

Each Party (the “Indemnifying Party”) agrees to defend, indemnify and hold harmless the other Party, its directors, officers, employees, parents, affiliates, agents, successors and assigns (collectively, the “Indemnified Party”), against any and all liabilities, losses, damages (excluding special, incidental, or consequential damages), claims, causes of action and expenses, including reasonable attorney’s fees and expenses, arising directly or indirectly, as a result of (a) any damage or injury to body or tangible property sustained by the Indemnified Party to the extent caused by the negligence or willful misconduct of the Indemnifying Party in connection with the services provided; (b) any employment related claim by an employee, agent, or contractor of the Indemnifying Party arising from or based on their employer-employee relationship, including but not limited to claims for benefits, unpaid wages, worker’s compensation, or wrongful termination; (c) any third party claim arising from the negligence or willful misconduct of the Indemnifying Party; or (d) any claims or expenses resulting from the Indemnifying Party’s disregard of or failure to abide by the applicable laws or regulations controlling or specific to the operation of its business.

Disclaimer of Warranties/Limitation of Liability

EXCEPT AS PROVIDED HEREIN, ASSISTNINJA DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, AND ANY IMPLIED WARRANTIES ARISING FROM STATUTE, COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE. IN NO EVENT SHALL EITHER OF THE PARTIES BE LIABLE TO THE OTHER FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR LOST PROFITS OR LOST DATA OR OTHERWISE, EVEN IF THE PARTIES HAVE BEEN MADE AWARE OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL EITHER PARTY’S TOTAL CUMULATIVE LIABILITY FOR ANY DAMAGES OR LOSS FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THIS AGREEMENT, THE USE OF OR INABILITY TO USE THE DELIVERABLES OR ANY SERVICES PROVIDED HEREUNDER, REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT OR OTHERWISE, EXCEED THE FEES PAID BY CLIENT FOR THE SERVICES DURING THE RELATIONSHIP BETWEEN THE PARTIES. THIS LIMITATION OF LIABILITY IS INTENDED TO APPLY WITHOUT REGARD TO WHETHER OTHER PROVISIONS OF THIS AGREEMENT HAVE PROVEN INEFFECTIVE OR IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. THE LIMITATION OF LIABILITY SET FORTH HEREIN FORMS AN ESSENTIAL BASIS OF THE AGREEMENT BETWEEN THE PARTIES HERETO.

Copyright and Trademark Information

All content included or available on this site, including site design, text, graphics, interfaces, and the Selection and arrangements thereof is AssistNinja’s intellectual property, with all rights reserved, or is the  property of AssistNinja and/or third parties protected by intellectual property rights. Any use of materials on the website, including reproduction for purposes other than those noted above,  modification, distribution, or replication, any form of data extraction or data mining, or other commercial  exploitation of any kind, without prior written permission of an authorized officer of  AssistNinja, is strictly prohibited. Members agree that they will not use any robot, spider, or other automatic device, or manual process to monitor or copy our web pages or the content contained therein without prior written permission of an authorized officer of AssistNinja. AssistNinja trademarks may not be used in connection with any product or service that is not provided by AssistNinja, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits AssistNinja.

Cancellation

Prior to receiving your first batch of candidates by AssistNinja, you may elect to cancel your affiliation with AssistNinja at any time by sending an email to team@AssistNinja.com with a cancellation request. Your election will be deemed to have been received one (1) U.S. business day after we receive your cancellation notice through team@AssistNinja.com. Your election to cancel your affiliation will take effect immediately.

Once a batch of candidates have been provided to you, you will not have the option of cancelling the service. However, as mentioned before, with our 100% satisfaction guarantee, we will provide another batch of candidates within 2 weeks if none from the first batch match your preferences. You are limited to 2 batches of candidates to choose from but we suspect you won’t need it!